HESK to Manage Engine
Effortless, no special knowledge or coding required. A complete HESK to Manage Engine data migration instrument.
Your best tool for HESK to Manage Engine data migrationNo need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resourcesSkip the platform analysis and script development processes. Simply decide on the records you need to move and start the transition immediately.
Easy migrationNo specific knowledge or skill needed. Just pick what data will go to the target platform and see the magic happening.
Record completionTransfer your help desk records in full to make sure that no ticket is missing essential customer service information.
Scared that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool is as easy to use as it can possibly be.
Link the platforms, pick data, click ok, and you’re done!
From sender information to phone number connection, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
Information is key which is why we developed a method that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.
Simple & effective
In just a couple of buttons to press it will be possible to choose the data arrangement, when it goes, and in what order.
Our developers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Apart from providing great customer service, we always strive to improve our customer service.
As a team, we want you to have the best possible service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from HESK to Manage Engine
Strong safety of your informationThe migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard as well as custom fields, thus letting you be sure that the data end up in the right places in Manage Engine.
Sustained relation between object and peopleWhen migrating your data from HESK to Manage Engine we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HESK to Manage Engine
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HESK to Manage Engine work
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from HESK to Manage Engine.
Fill out the form with required credentials to allow our data migration tool to access records from your current help desk.
Connect Manage Engine
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs.
Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Manage Engine all data
Once everything's validated, find a quiet time with the least load on the support department and start migrating from HESK to Manage Engine.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
Let a professional run your Manage Engine import
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