HESK to Magento Mirasvit HelpDesk MX
migration service

Smooth , no special skill set or coding required. A complete HESK to Magento Mirasvit HelpDesk MX data migration tool.

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Your best tool for HESK to Magento Mirasvit HelpDesk MX data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply choose what data you need to migrate and set off with the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the target system and enjoy the miracle happening.
Record structure maintenance
Move your help desk info in full to ensure that no ticket is missing essential customer support details.
Automated migration

Worried that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool interface accessible as possible.

Attach the platforms, pick data, click ok, and you’re done!

Data maintenance

Your information comes unite , you can take our word.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members can see your passwords or other information.

You may rest assured that with HDM no data breaches are possible.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we aim to offer the most effective migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from HESK to Magento Mirasvit HelpDesk MX

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in Magento Mirasvit HelpDesk MX.

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Retained association between object and people

When migrating your data from HESK to Magento Mirasvit HelpDesk MX we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HESK to Magento Mirasvit HelpDesk MX

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HESK to Magento Mirasvit HelpDesk MX work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from HESK to Magento Mirasvit HelpDesk MX.

  • Connect HESK

    Fill in the form with required credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect Magento Mirasvit HelpDesk MX

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Magento Mirasvit HelpDesk MX all data

    When everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from HESK to Magento Mirasvit HelpDesk MX.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Magento Mirasvit HelpDesk MX import

Our staff would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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