HESK to LiveChat
Trouble-free, no special knowledge or programming required. A complete HESK to LiveChat data migration tool.
The best HESK to LiveChat tool made for youThere’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and moneySkip complex data audit and tool development processes. Simply decide on the records you need to transfer and start the transition when comfortable.
Effortless migrationNo special knowledge or skill required. Just select what data will go to the target platform and see the wonders happening.
Data completionMigrate your help desk info in full to make certain that no ticket has lost critical customer support information.
No need to worry about coding or continuously control each record transferred.
Just link your source and target, choose what you need to migrate and allow the Migration Wizard deal with the remainder.
Your customer data migrates unite, you can take our word.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Your customer data is safe and sound with us. Not even all our employees can access to your credentials or records.
You can be sure that with HDM no hacker attacks will take place.
Pick data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.
Simple & effective
In only a few buttons to press it will be possible to choose what goes where, when it goes, and in what order.
Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service supplier, we aim to deliver the most effective migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from HESK to LiveChat
Strong security of your recordsThe migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and even custom fields, thus helping you to make sure that the data end up being in the right places in LiveChat.
Maintained connection between object and peopleWhen migrating your records from HESK to LiveChat we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HESK to LiveChat
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HESK to LiveChat work
Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from HESK to LiveChat.
Complete the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs.
Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to LiveChat all data
When everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from HESK to LiveChat.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
Let an expert run your LiveChat import
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