HESK to HelpDesk
Trouble-free, no special knowledge or programming required. A complete HESK to HelpDesk data migration tool.
The best HESK to HelpDesk tool made for youThere’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and moneySkip complex data audit and tool development processes. Simply choose what data you need to move and set off with the transition immediately.
Effortless migrationNo special knowledge or skill required. Just select what data will go to the target system and enjoy the magic happening.
Data completionMigrate your help desk records in full to make sure that no ticket has lost essential customer support details.
Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface user friendly as it can possibly be.
Connect the help desks, choose records, click ok, and the migration is ready!
Your customer data migrates unite, you can take our word.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Your customer data is safe and sound with us. Not even all our staff members can see your credentials or other information.
You can rest assured that with HDM no data breaches will take place.
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service supplier, we aim to offer the most effective migration tool. However, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from HESK to HelpDesk
Strong security of your informationThe migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard as well as custom fields, thus helping you to make sure that the data end up being in the right destinations in HelpDesk.
Maintained relation between object and peopleWhen migrating your records from HESK to HelpDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HESK to HelpDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HESK to HelpDesk work
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from HESK to HelpDesk.
Fill out the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences.
Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to HelpDesk all data
When everything's tested out, determine a quiet time with the minimal load on the support team and start migrating from HESK to HelpDesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.