HESK to Gemini
Extremely easy, no special expertise or coding required. A complete HESK to Gemini data migration instrument.
The best HESK to Gemini tool made for youThere’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and moneySkip the system analysis and script development processes. Simply pick customer info you need to migrate and set off with the transition immediately.
Effortless migrationNo special knowledge or skill needed. Just pick what data will go to the target solution and observe the miracle happening.
Data completionMigrate your help desk data in full to make sure that no ticket is missing critical customer service information.
Afraid that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool interface is as easy to use as possible.
Attach the platforms, pick records, click ok, and the migration is ready!
Your information comes uniteand we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Your information is behind thick walls. Not even all our employees have access to your credentials or other information.
You can be sure that with HDM no data breaches are possible.
You’re in control
Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Simple & effective
In just a couple of buttons to press you will be able to pick what goes where, when it starts, and in what order.
Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service provider, we work to deliver the best possible migration tool. Yet, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from HESK to Gemini
Strong security of your dataThe migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard and custom fields, thus letting you be sure that the data end up in the right places in Gemini.
Maintained connectivity between object and peopleWhen migrating your records from HESK to Gemini we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HESK to Gemini
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HESK to Gemini work
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from HESK to Gemini.
Fill in the form with necessary credentials to allow our data migration tool to access information from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select the information you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs.
Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Gemini everything
Once everything's validated, find a quiet time with the least load on the support team and start migrating from HESK to Gemini.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let a pro run your Gemini import
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