HESK to Freshservice
Trouble-free , no special knowledge or programming required. A complete HESK to Freshservice data migration software.
Risk-free and SafeYour passwords along with records are safe with us and will be used for import solely.
Effective and EasyHelp Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & PreciseWe've considered all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information
Strong privacy of your dataThe migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Freshservice.
Retained link between object and peopleWhen migrating your records from HESK to Freshservice we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HESK to Freshservice
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from HESK to Freshservice work
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from HESK to Freshservice.
Fill out the form with required credentials to permit our data migration tool to access information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Freshservice everything
Once everything's tested, find a quiet time with the least load on the support department and begin migrating from HESK to Freshservice.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT