HESK to Deskpro
Extremely easy, no special expertise or coding required. A complete HESK to Deskpro data migration software.
The best HESK to Deskpro tool made for youThere’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and moneySkip the system analysis and code development processes. Just decide on customer info you need to move and start the transition when comfortable.
Simple migrationNo tech knowledge or skill needed. Just choose what data will go to the new platform and observe the magic happening.
Data completionMove your help desk data in full to make certain that no ticket has lost critical customer support information.
You don’t have to bother about scripting or constantly watch each record transferred.
Just link your source and target, tick what you need to take to a new database and let the system do the rest for you.
Your information migrates complete, you can take our word.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Your information is safe and sound with us. Not even all our employees can access to your credentials or records.
You may rest assured that with HDM no data breaches will take place.
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.
Simple & effective
In just a few clicks it will be possible to pick what goes where, when it goes, and how.
Our software took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a migration service provider, we strive to deliver the most effective migration tool. Yet, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from HESK to Deskpro
Strong privacy of your dataThe migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard and custom fields, thus letting you ensure that the records end up being in the right places in Deskpro.
Retained connection between object and peopleWhen migrating your records from HESK to Deskpro we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from HESK to Deskpro
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HESK to Deskpro work
Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from HESK to Deskpro.
Fill out the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs.
Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Deskpro everything
Once everything's tested out, choose a quiet time with the minimal load on the support department and begin migrating from HESK to Deskpro.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let a pro run your Deskpro import
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