HESK to CS for SharePoint
migration service

Trouble-free , no special know how or coding required. A complete HESK to CS for SharePoint data migration software.

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Trustworthy and Safe
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to migrate data from HESK to CS for SharePoint

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in CS for SharePoint.

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Sustained association between object and people

When migrating your records from HESK to CS for SharePoint we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HESK to CS for SharePoint

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HESK to CS for SharePoint work

  • Get ready

    Sign up and go to our migration tool.

  • Connect HESK

    Select and connect your HESK service desk with HDM.

  • Give access to your CS for SharePoint account.

  • Clarify your business needs

    Let us understand precisely what parts of your migration you wish to tweak

  • Have your preferences estimated

    We will analyze your case and send you with a total price and a scope of work.

  • Migrate from HESK to CS for SharePoint everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your CS for SharePoint import

Our team would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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