HESK to Chime for Lync
migration service

Extremely easy , no special expertise or coding required. A complete HESK to Chime for Lync data migration instrument.

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The best HESK to Chime for Lync tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just pick the records you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and see the miracle happening.
Data completion
Move your help desk records in full to ensure that no ticket has lost critical customer support details.
Simple and easy process

You don’t have to bother about coding or continuously control each record moved.

Just link both platforms, pick what you want to take to a new database and let the system do the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is paramount

You data is key which is why we designed a tool that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Record mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.

Guided migration

If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer support services, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from HESK to Chime for Lync

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Chime for Lync.

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When migrating your records from HESK to Chime for Lync we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HESK to Chime for Lync

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HESK to Chime for Lync work

  • Get ready

    Register and go to our migration tool.

  • Connect HESK

    Pick and link your HESK support desk with HDM.

  • Grant access to your Chime for Lync account.

  • Describe your requirements

    Let us know exactly what elements of your migration you want to fine-tune

  • Get your needs estimated

    We shall research your application and get back to you with a cost and a scope of tasks.

  • Migrate from HESK to Chime for Lync everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Chime for Lync import

Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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