Helpy import
in a few clicks

Without techs, delays and hustle. With step-by-step Helpy import setup form.

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Helpy import tool you’ve been looking for

Your platform import issues are behind you now. Total migration from platform to platform with HDM swift and hassle-free.
Save time & money
Clear price, a swift transition to the new platform, and no need to design the migration script. Get all of this with HDM service.
Simple setup
Simply get the customer info ready for migration in advance and begin moving your records. It’s not necessary to do everything alone.
Key custom records aside
Regardless of your reasons, move your historical data to the target system to keep the track of customer data easier.
Automated method

Only the smallest preparations are to get done on your side. We already wrote the script.

All you have to do is configure your system migration requirements and you’re good to go.

Data relationship coherence

All your emails will move with the correct structure. Together with its smallest details, all data is intact.

The same applies to the help desk and CSV data. By the end, you get your exact information.

Data security

All the credentials you provide throughout the migration procedure are not saved. Only authorized personnel can gain access to your email profiles or help desk dashboards.

All the information you provide is behind a thick wall from the outside world.

Mapping records

Decide what data will migrate to your new solution yourself.

While managing the migration setup, you can specify what entities will cut and what will move.

Ease of use

The full process was intentionally created to allow users to go through the migration on their own.

It’s not necessary to have special experience or proprietary knowledge, just follow the on-screen hints.

Customer support

Our main goal is to make our service as pleasant to you as as feasible, and G2 Crowd has already recognized it. We always go after quality and proper communication.

Regardless of the way you contact us, we are always ready to tackle your migration queries.


Why import data to Helpy utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your personal information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration allows you to instantly transition custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to Helpy with their respective agents, contacts, and attachments, that way, saving the record of customers' requests.

Next

Relations illustration

Objects you may import to Helpy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Helpy in six quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Choose and connect your source support desk with HDM.

  • Give the right to access your Helpy account.

  • Detail your requirements

    Let us know exactly what components of your migration you want to fine-tune

  • Have your preferences estimated

    We shall investigate your application and get back to you with a cost and a scope of work.

  • Import to Helpy everything

    Transfer all your customer support records in a single push.

We keep all of your data secure

We take security and safety very seriously and have established a comprehensive set of practices, technologies, and policies to help guarantee your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Helpy import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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