Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Helpy to WalkMe
migration service

Extremely easy , no special knowledge or coding required. A complete Helpy to WalkMe data migration tool.

More details

The best Helpy to WalkMe tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick customer info you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and observe the magic happening.
Data completion
Migrate your help desk info in full to make certain that no ticket has lost vital customer service information.
Automated tool

Worried that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool accessible as it can possibly be.

Attach the platforms, select records, click ok, and the migration is ready!

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members have access to your passwords or records.

You may be certain with HDM no data breaches are possible.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Simple & effective

In just a few clicks you will be able to pick the data arrangement, when it goes, and how.

Our tech engineers took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we aim to propose the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Helpy to WalkMe

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in WalkMe.

Next

Maintained connectivity between object and people

When migrating your records from Helpy to WalkMe we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Helpy to WalkMe

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Helpy to WalkMe work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Helpy

    Select and connect your Helpy service desk with HDM.

  • Grant the right to access your WalkMe account.

  • Explain your business needs

    Let us know what elements of your migration you need to modify

  • Get your preferences estimated

    We shall research your case and send you with a price range and a scope of tasks.

  • Migrate from Helpy to WalkMe everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your WalkMe import

Our team would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

Blog Articles You Might Find Useful

Is Migrating Historical Data Worth the Splurge?

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents …

Helpdesk with Chat: Easy Way to Better Customer Service

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response …

Top Benefits of Cloud Migration in 2019

Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number …

Book a Call
cancel
%s
— %s