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Helpy to VIZOR ServiceDesk
migration service

Effortless , no special know how or coding required. A complete Helpy to VIZOR ServiceDesk data migration tool.

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Your best tool for Helpy to VIZOR ServiceDesk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply choose what data you need to transfer and start the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the target system and enjoy the wonders happening.
Record structure maintenance
Move your help desk info in full to make certain that no ticket is missing essential customer support information.
Automated migration

Worried that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool simple to use as it can possibly be.

Connect the platforms, pick records, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is priority

Information is key which is why we created a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Data mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to select the data arrangement, when it goes, and how.

Our developers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from producing great customer service, we always want to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Helpy to VIZOR ServiceDesk

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in VIZOR ServiceDesk.

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Retained connectivity between object and people

When migrating your data from Helpy to VIZOR ServiceDesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Helpy to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Helpy to VIZOR ServiceDesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Choose and link your Helpy service desk with HDM.

  • Grant the right to access your VIZOR ServiceDesk account.

  • Outline your requirements

    Let us understand precisely what elements of your migration you would like to adjust

  • Get your preferences estimated

    We shall investigate your application and send you with a total price and a scope of work.

  • Migrate from Helpy to VIZOR ServiceDesk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your VIZOR ServiceDesk import

Our staff would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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