Helpy to USU Smart Link
migration service

Extremely easy , no special expertise or coding required. A complete Helpy to USU Smart Link data migration instrument.

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Risk-free and Reputable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in USU Smart Link.

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Retained relation between object and people

When migrating your records from Helpy to USU Smart Link we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


  • Get ready

    Sign-up and go to our migration service.

  • Connect Helpy

    Opt and connect your Helpy service desk with HDM.

  • Give the right to access your USU Smart Link account.

  • Detail your business needs

    Let us know what components of your migration you need to tweak

  • Have your needs estimated

    We will research your application and send you with a price range and a scope of tasks.

  • Migrate all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration
Our team would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation
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