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Helpy to TOPdesk
migration service

Smooth , no special expertise or programming required. A complete Helpy to TOPdesk data migration tool.

More details

Your best tool for Helpy to TOPdesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply choose the records you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target system and see the wonders happening.
Record completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer service details.
Simple and easy process

You don’t have to bother about scripting or constantly control each record transferred.

Just link your source and target, pick what you need to take to a new database and let the tool do the rest for you.

Data dependency

Your customer info migrates unite and we mean it.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have see your passwords or other information.

You may be certain with HDM no hacker attacks are possible.

Record mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Simple & effective

In only a few buttons to press it is possible to choose the data arrangement, when it starts, and how.

Our tech engineers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we aim to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Helpy to TOPdesk

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in TOPdesk.

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Sustained relation between object and people

When migrating your data from Helpy to TOPdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Helpy to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Helpy to TOPdesk work

  • Prepare

    Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Helpy to TOPdesk.

  • Connect Helpy

    Complete the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Connect TOPdesk

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to TOPdesk everything

    Once everything's tested out, determine a quiet time with the minimal load on the support team and begin migrating from Helpy to TOPdesk.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your TOPdesk import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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