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Helpy to Thulium
migration service

Trouble-free , no special skill set or programming required. A complete Helpy to Thulium data migration tool.

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The best Helpy to Thulium tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose customer info you need to move and start the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the target system and observe the magic happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost critical customer service details.
Easy procedure

You don’t have to bother about coding or continuously watch each piece of info moved.

Just attach your source and target, tick what you need to take to a new database and let the tool deal with the rest for you.

Data maintenance

Your customer data migrates unite and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have see your passwords or records.

You may be sure that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to pick the data arrangement, when it goes, and how.

Our developers considered user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service supplier, we aim to deliver the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Helpy to Thulium

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in Thulium.

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Sustained connection between object and people

When migrating your records from Helpy to Thulium we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Helpy to Thulium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Helpy to Thulium work

  • Get ready

    Register and go to our migration wizard.

  • Connect Helpy

    Choose and connect your Helpy support desk with HDM.

  • Grant the right to access your Thulium account.

  • Express your business needs

    Let us know what aspects of your migration you need to fine-tune

  • Have your requirements estimated

    We will investigate your application and send you with a price range and a scope of tasks.

  • Migrate from Helpy to Thulium all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Thulium import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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