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Helpy to SysAid
migration service

Trouble-free , no special expertise or programming required. A complete Helpy to SysAid data migration instrument.

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The best Helpy to SysAid tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply choose the records you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the target system and see the magic happening.
Data completion
Move your help desk data in full to make certain that no ticket is missing essential customer support details.
Automated tool

Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool accessible as it can possibly be.

Link the platforms, choose data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is paramount

Information is everything which is why we created a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Record mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Simple & effective

In only a couple of buttons to press it is possible to choose what goes where, when it goes, and how.

Our developers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Great service first

Except providing great customer service, we always want to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from Helpy to SysAid

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in SysAid.

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Retained connection between object and people

When migrating your records from Helpy to SysAid we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Helpy to SysAid

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Helpy to SysAid work

  • Get ready

    Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Helpy to SysAid.

  • Connect Helpy

    Fill out the form with necessary credentials to make it possible for our data migration tool to access records from your current help desk.

  • Connect SysAid

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to SysAid all data

    Once everything's validated, determine a quiet time with the least load on the support staff and begin migrating from Helpy to SysAid.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your SysAid import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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