Helpy to SupportBee
migration service

Extremely easy , no special expertise or programming required. A complete Helpy to SupportBee data migration tool.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to switch from Helpy to SupportBee

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right destinations in SupportBee.

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Sustained connectivity between object and people

When migrating your records from Helpy to SupportBee we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Helpy to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Helpy to SupportBee work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Helpy to SupportBee.

  • Connect Helpy

    Fill in the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to SupportBee everything

    Once everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from Helpy to SupportBee.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your SupportBee import

Our team would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation

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Help Desk Migration service


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