Helpy to SupportBee
migration service
Extremely easy , no special expertise or programming required. A complete Helpy to SupportBee data migration tool.
Helpy to SupportBee
The best Helpy to SupportBee tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Simply pick the records you need to migrate and set off with the transition immediately.Easy migration
No specific knowledge or skill required. Just select what data will go to the target solution and see the miracle happening.Data completion
Transfer your help desk info in full to make certain that no ticket is missing critical customer support details.Effortless process
No need to worry about coding or constantly control each record moved.
Just attach your source and target, choose what you need to migrate and let the Migration Wizard do the rest for you.
Data dependency
Your customer data comes unite , you can take our word.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind thick walls. Not even all our employees can see your credentials or other information.
You can rest assured that with HDM no hacker attacks will take place.
Record mapping
Pick data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.
Simple & effective
In only a couple of buttons to press you will be able to choose what goes where, when it starts, and in what order.
Our software considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service supplier, we aim to deliver the most effective migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Helpy to SupportBee
Strong safety of your records
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right destinations in SupportBee.Next
Sustained connectivity between object and people
When migrating your records from Helpy to SupportBee we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Helpy to SupportBee
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Helpy to SupportBee work
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Get ready
Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Helpy to SupportBee.
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Connect Helpy
Fill in the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.
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Link SupportBee
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SupportBee everything
Once everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from Helpy to SupportBee.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your SupportBee import
Our team would be more than happy to run a personalized migration in case you have special requirements.
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