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Helpy to Support Desk
migration service

Smooth , no special expertise or programming required. A complete Helpy to Support Desk data migration instrument.

More details

Your best tool for Helpy to Support Desk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply choose the records you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target system and see the magic happening.
Record completion
Transfer your help desk info in full to ensure that no ticket is missing vital customer support details.
Automated migration

Worried that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool interface simple to use as possible.

Link the help desks, select records, click ok, and the migration is ready!

Data dependency

Your customer info comes unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our team members can see your passwords or other information.

You may be sure that with HDM no data breaches will take place.

Record mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Simple & effective

In only a couple of buttons to press it is possible to choose the data arrangement, when it starts, and how.

Our developers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Helpy to Support Desk

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in Support Desk.

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Sustained association between object and people

When migrating your data from Helpy to Support Desk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Helpy to Support Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Helpy to Support Desk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Opt and link your Helpy support desk with HDM.

  • Give the right to access your Support Desk account.

  • Express your needs

    Let us know what elements of your migration you need to fine-tune

  • Get your needs estimated

    We'll investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Helpy to Support Desk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Support Desk import

Our staff would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

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