Helpy to Simple IT Helpdesk
migration service
Effortless , no special expertise or coding required. A complete Helpy to Simple IT Helpdesk data migration instrument.
Helpy to Simple IT Helpdesk
Your best tool for Helpy to Simple IT Helpdesk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just pick the records you need to migrate and start the transition right away.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and see the miracle happening.Record completion
Migrate your help desk info in full to make sure that no ticket has lost critical customer service information.Easy procedure
You don’t have to bother about scripting or constantly control each record moved.
Just attach both platforms, pick what you need to migrate and allow the system deal with the remainder.
Intact connections
From sender information to phone number connection, all you records will keep their previous connections intact.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Security is paramount
Information is everything which is why we developed a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Record mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.
Simple & effective
In just a few clicks you will be able to choose what goes where, when it goes, and how.
Our tech engineers took user experience as a priority and made sure that you will be able to use the system to its fullest.
Great service first
Outside of providing great customer service, we always strive to develop our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from Helpy to Simple IT Helpdesk
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Simple IT Helpdesk.Next
Maintained link between object and people
When migrating your data from Helpy to Simple IT Helpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Helpy to Simple IT Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Helpy to Simple IT Helpdesk work
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Prepare
Sign-up and go to our migration tool.
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Connect Helpy
Select and connect your Helpy service desk with HDM.
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Connect Simple IT Helpdesk
Grant the right to access your Simple IT Helpdesk account.
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Explain your business needs
Let us know exactly what aspects of your migration you want to tweak
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Have your requirements estimated
We'll investigate your case and get back to you with a price and a scope of tasks.
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Migrate from Helpy to Simple IT Helpdesk all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Simple IT Helpdesk import
Our staff would be more than happy to run a custom migration if you have special requirements.
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