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Helpy to Salesforce Service Cloud
migration service

Trouble-free , no special skill set or coding required. A complete Helpy to Salesforce Service Cloud data migration instrument.

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The best Helpy to Salesforce Service Cloud tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on what data you need to move and start the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and enjoy the magic happening.
Data structure maintenance
Move your help desk records in full to make certain that no ticket has lost vital customer service details.
Automated tool

Scared that you’ll need advanced skills to move your info? Worry not as we made sure that our tool simple to use as possible.

Link the help desks, choose records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

You data is key which is why we designed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You control the process

Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer support services, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from Helpy to Salesforce Service Cloud

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in Salesforce Service Cloud.

Next

When migrating your records from Helpy to Salesforce Service Cloud we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Helpy to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Helpy to Salesforce Service Cloud work

  • Get ready

    Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Helpy to Salesforce Service Cloud.

  • Connect Helpy

    Fill out the form with required credentials to allow our data migration tool to retrieve records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud everything

    Once everything's validated, determine a quiet time with the minimal load on the support staff and start migrating from Helpy to Salesforce Service Cloud.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Salesforce Service Cloud import

Our team would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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