Helpy to Re:Desk
migration service
Smooth , no special expertise or coding required. A complete Helpy to Re:Desk data migration instrument.
Helpy to Re:Desk
Your best tool for Helpy to Re:Desk data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just decide on the records you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and see the magic happening.Record completion
Move your help desk records in full to make sure that no ticket is missing vital customer service details.Easy procedure
No need to worry about coding or continuously watch each record transferred.
Just link both platforms, choose what you need to take to a new database and let the tool do the rest for you.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections untouched.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
Information is everything which is why we created a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Record mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.
Simple & effective
In just a couple of clicks it will be possible to choose the data arrangement, when it starts, and in what order.
Our developers took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Great service first
Apart from producing great customer service, we always strive to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Helpy to Re:Desk
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in Re:Desk.Next
Retained link between object and people
When migrating your data from Helpy to Re:Desk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Helpy to Re:Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Helpy to Re:Desk work
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Prepare
Register and go to our migration service.
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Link Helpy
Select and connect your Helpy support desk with HDM.
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Link Re:Desk
Give access to your Re:Desk account.
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Outline your requirements
Let us know exactly what elements of your migration you need to adjust
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Have your preferences estimated
We will investigate your application and send you with a price range and a scope of work.
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Migrate from Helpy to Re:Desk everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Re:Desk import
Our staff would be more than happy to run a custom migration in case you have particular demands.
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