Helpy to osTicket
migration service
Trouble-free , no special knowledge or coding required. A complete Helpy to osTicket data migration software.
Helpy to osTicket
The best Helpy to osTicket tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Just choose what data you need to transfer and set off with the transition right away.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and enjoy the wonders happening.Data completion
Move your help desk data in full to make sure that no ticket is missing vital customer service details.Automated tool
Afraid that you’ll need special skills to move your info? Worry not as we made sure that our tool interface is as easy to use as possible.
Attach the platforms, choose data, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you left it.
Data safety is paramount
Information is everything which is why we created a system that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
You’re in control
Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except providing great customer service, we always want to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the core experience.
Why you should use Help Desk Migration to switch from Helpy to osTicket
Strong privacy of your data
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in osTicket.Next
Retained association between object and people
When migrating your records from Helpy to osTicket we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Helpy to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Helpy to osTicket work
Get ready
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Helpy to osTicket.
Connect Helpy
Complete the form with requested credentials to permit our data migration tool to access information from your current help desk.
Connect osTicket
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to osTicket everything
Once everything's tested out, determine a quiet time with the least load on the support team and start migrating from Helpy to osTicket.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert run your osTicket import
Our team would be more than happy to run a custom migration in case you have particular needs.
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