Helpy to Magento HelpDesk Ultimate
migration service
Trouble-free , no special skill set or coding required. A complete Helpy to Magento HelpDesk Ultimate data migration software.
Helpy to Magento HelpDesk Ultimate
The best Helpy to Magento HelpDesk Ultimate tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and code development processes. Just choose the records you need to migrate and set off with the transition immediately.Simple transition process
No tech expertise needed. Just choose what data will go to the new system and see the miracle happening.Data structure maintenance
Move your help desk data in full to make certain that no ticket is missing critical customer support details.Easy procedure
No need to worry about coding or constantly control each record moved.
Just link both platforms, choose what you want to take to a new database and let the Migration Wizard deal with the remainder.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is paramount
You data is key which is why we created a system that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Data mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Outside of providing great customer support services, we always strive to develop our customer service.
As a company, we want you to have the best possible service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from Helpy to Magento HelpDesk Ultimate
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in Magento HelpDesk Ultimate.Next
Retained link between object and people
When migrating your records from Helpy to Magento HelpDesk Ultimate we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Helpy to Magento HelpDesk Ultimate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Helpy to Magento HelpDesk Ultimate work
Get ready
Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Helpy to Magento HelpDesk Ultimate.
Connect Helpy
Fill in the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
Connect Magento HelpDesk Ultimate
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Magento HelpDesk Ultimate all data
When everything's tested out, choose a quiet time with the least load on the support department and start migrating from Helpy to Magento HelpDesk Ultimate.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert perform your Magento HelpDesk Ultimate import
Our team would be more than happy to perform a personalized migration in case you have special needs.
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