Helpy to HESK
migration service
Smooth , no special know how or programming required. A complete Helpy to HESK data migration tool.
Smooth , no special know how or programming required. A complete Helpy to HESK data migration tool.
Scared that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool accessible as it can possibly be.
Connect the help desks, select data, click ok, and you’re done!
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you expected.
Information is everything which is why we designed a method that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
In only a few clicks it is possible to pick the data arrangement, when it goes, and how.
Our developers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Outside of providing great customer service, we always strive to improve our customer service.
As a team, we want you to have the best possible service, which is why we are always putting so much effort to improve the general experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Helpy to HESK.
Fill out the form with required credentials to allow our data migration tool to access data from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Once everything's tested, determine a quiet time with the least load on the support department and begin migrating from Helpy to HESK.
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
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