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Helpy to HESK
migration service

Smooth , no special know how or programming required. A complete Helpy to HESK data migration tool.

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Your best tool for Helpy to HESK data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose customer info you need to move and start the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the new system and observe the magic happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost vital customer service details.
Automated migration

Scared that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool accessible as it can possibly be.

Connect the help desks, select data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is paramount

Information is everything which is why we designed a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You control the process

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it is possible to pick the data arrangement, when it goes, and how.

Our developers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Great service first

Outside of providing great customer service, we always strive to improve our customer service.

As a team, we want you to have the best possible service, which is why we are always putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Helpy to HESK

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in HESK.

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Retained connection between object and people

When migrating your data from Helpy to HESK we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Helpy to HESK

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Helpy to HESK work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Helpy to HESK.

  • Connect Helpy

    Fill out the form with required credentials to allow our data migration tool to access data from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to HESK all data

    Once everything's tested, determine a quiet time with the least load on the support department and begin migrating from Helpy to HESK.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your HESK import

Our staff would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation

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