Helpy to HESK
migration service
Smooth , no special know how or programming required. A complete Helpy to HESK data migration tool.
Helpy to HESK
Your best tool for Helpy to HESK data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Just choose customer info you need to move and start the transition immediately.Simple transition process
No tech expertise required. Just select what data will go to the new system and observe the magic happening.Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost vital customer service details.Automated migration
Scared that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool accessible as it can possibly be.
Connect the help desks, select data, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you expected.
Data safety is paramount
Information is everything which is why we designed a method that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
You control the process
Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In only a few clicks it is possible to pick the data arrangement, when it goes, and how.
Our developers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Great service first
Outside of providing great customer service, we always strive to improve our customer service.
As a team, we want you to have the best possible service, which is why we are always putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to migrate data from Helpy to HESK
Strong privacy of your information
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in HESK.Next
Retained connection between object and people
When migrating your data from Helpy to HESK we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Helpy to HESK
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Helpy to HESK work
Prepare
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Helpy to HESK.
Connect Helpy
Fill out the form with required credentials to allow our data migration tool to access data from your current help desk.
Link HESK
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to HESK all data
Once everything's tested, determine a quiet time with the least load on the support department and begin migrating from Helpy to HESK.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist perform your HESK import
Our staff would be more than happy to perform a custom migration if you have particular needs.
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