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Helpy to Helpy
migration service

Effortless , no special expertise or coding required. A complete Helpy to Helpy data migration tool.

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Your best tool for Helpy to Helpy data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just pick what data you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and enjoy the magic happening.
Record completion
Migrate your help desk records in full to make sure that no ticket has lost critical customer service details.
Effortless process

You don’t have to bother about coding or constantly control each piece of info moved.

Just attach both platforms, pick what you want to migrate and allow the Migration Wizard do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

Information is key which is why we developed a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You’re in charge

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer service, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Helpy to Helpy

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in Helpy.

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Maintained association between object and people

When migrating your data from Helpy to Helpy we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Helpy to Helpy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Helpy to Helpy work

  • Prepare

    Register and go to our migration tool.

  • Connect Helpy

    Pick and connect your Helpy support desk with HDM.

  • Grant the right to access your Helpy account.

  • Explain your needs

    Let us know what components of your migration you wish to tweak

  • Get your requirements estimated

    We shall research your case and get back to you with a price and a scope of tasks.

  • Migrate from Helpy to Helpy all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Helpy import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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