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Helpy to HelpMaster
migration service

Effortless , no special know how or programming required. A complete Helpy to HelpMaster data migration software.

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Your best tool for Helpy to HelpMaster data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose what data you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just choose what data will go to the target system and enjoy the wonders happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost vital customer service information.
Effortless procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just link both platforms, choose what you need to migrate and allow the tool deal with the remainder.

From sender information to phone number connection, your entire database will keep their previous data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

Information is key which is why we designed a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to select what goes where, when it starts, and in what order.

Our software took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from producing great customer service, we always aim to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Helpy to HelpMaster

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in HelpMaster.

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Maintained association between object and people

When migrating your data from Helpy to HelpMaster we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Helpy to HelpMaster

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Helpy to HelpMaster work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect Helpy

    Choose and connect your Helpy service desk with HDM.

  • Connect HelpMaster

    Give access to your HelpMaster account.

  • Detail your requirements

    Let us understand precisely what parts of your migration you would like to adjust

  • Get your needs estimated

    We shall research your case and send you with a total price and a scope of tasks.

  • Migrate from Helpy to HelpMaster everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your HelpMaster import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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