Helpy to HelpDesk
migration service
Extremely easy , no special knowledge or coding required. A complete Helpy to HelpDesk data migration software.
Helpy to HelpDesk
The best Helpy to HelpDesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Simply decide on customer info you need to migrate and set off with the transition right away.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target platform and observe the miracle happening.Data completion
Migrate your help desk info in full to ensure that no ticket is missing critical customer service information.Automated tool
Worried that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.
Attach the help desks, select records, click ok, and the migration is ready!
Data dependency
Your information comes unite and we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our employees have access to your credentials or other information.
You can be certain with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we strive to deliver the best possible migration tool. Yet, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Helpy to HelpDesk
Strong security of your records
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in HelpDesk.Next
Maintained connectivity between object and people
When migrating your records from Helpy to HelpDesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Helpy to HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Helpy to HelpDesk work
-
Get ready
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Helpy to HelpDesk.
-
Link Helpy
Fill in the form with requested credentials to permit our data migration tool to fetch information from your current help desk.
-
Link HelpDesk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
-
Select objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
-
Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to HelpDesk everything
When everything's tested out, find a quiet time with the minimal load on the support department and start migrating from Helpy to HelpDesk.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your HelpDesk import
Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Help Desk Migration: Perks and Challenges of Manual and Automated Ways
Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…
Data Migration 101
Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?
If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…
Help Desk System Reviews
A Guide To Help Desk Software
What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…