Helpy to Help Sumo
migration service
Extremely easy , no special knowledge or coding required. A complete Helpy to Help Sumo data migration tool.
Helpy to Help Sumo
The best Helpy to Help Sumo tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Just pick what data you need to move and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new solution and enjoy the magic happening.Data completion
Move your help desk data in full to ensure that no ticket has lost essential customer support information.Automated tool
Afraid that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool is as easy to use as possible.
Connect the platforms, choose data, click ok, and the migration is ready!
Preserved connections
From sender information to phone number connection, all you records will keep their prior connections intact.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is paramount
You data is everything which is why we developed a system that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Record mapping
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Except providing great customer support services, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are always making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from Helpy to Help Sumo
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Help Sumo.Next
Retained link between object and people
When migrating your records from Helpy to Help Sumo we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Helpy to Help Sumo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Helpy to Help Sumo work
Get ready
Sign up and go to our migration service.
Connect Helpy
Select and link your Helpy service desk with HDM.
Link Help Sumo
Grant access to your Help Sumo account.
Detail your requirements
Let us understand precisely what parts of your migration you wish to fine-tune
Have your requirements estimated
We'll analyze your case and send you with a total price and a scope of tasks.
Migrate from Helpy to Help Sumo all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro run your Help Sumo import
Our team would be more than happy to run a customized migration if you have specific requirements.
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