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Helpy to Gnatta
migration service

Trouble-free , no special know how or programming required. A complete Helpy to Gnatta data migration software.

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The best Helpy to Gnatta tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply pick what data you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the target solution and enjoy the miracle happening.
Data structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing vital customer service information.
Effortless procedure

No need to worry about scripting or constantly watch each record moved.

Just attach your source and target, tick what you need to take to a new database and let the Migration Wizard deal with the rest for you.

Data maintenance

Your customer data comes unite and we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our team members have access to your credentials or other information.

You can be sure that with HDM no hacker attacks are possible.

Data mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a couple of buttons to press you will be able to select what goes where, when it starts, and in what order.

Our developers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service supplier, we strive to propose the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Helpy to Gnatta

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right places in Gnatta.

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Maintained connectivity between object and people

When migrating your records from Helpy to Gnatta we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Helpy to Gnatta

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Helpy to Gnatta work

  • Get ready

    Register and go to our migration wizard.

  • Choose and connect your Helpy service desk with HDM.

  • Connect Gnatta

    Give access to your Gnatta account.

  • Outline your requirements

    Let us know what aspects of your migration you wish to fine-tune

  • Have your needs estimated

    We shall analyze your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Helpy to Gnatta all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Gnatta import

Our team would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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