Helpy to Freshservice
migration service
Smooth , no special knowledge or coding required. A complete Helpy to Freshservice data migration tool.
Helpy to Freshservice
Your best tool for Helpy to Freshservice data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Simply pick what data you need to transfer and set off with the transition right away.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target solution and enjoy the wonders happening.Record completion
Move your help desk info in full to make sure that no ticket has lost essential customer support details.Simple and easy procedure
No need to worry about scripting or constantly control each piece of info moved.
Just attach both platforms, choose what you need to migrate and allow the Migration Wizard do the remainder.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive how you expected.
Data safety is paramount
You data is key which is why we designed a system that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
You control the process
Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a few buttons to press you will be able to select what goes where, when it starts, and in what order.
Our tech engineers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Good service first
Except providing great customer support services, we always want to develop our customer service.
As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to switch from Helpy to Freshservice
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in Freshservice.Next
Retained connectivity between object and people
When migrating your data from Helpy to Freshservice we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Helpy to Freshservice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Helpy to Freshservice work
Prepare
Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Helpy to Freshservice.
Connect Helpy
Complete the form with required credentials to permit our data migration tool to fetch data from your current help desk.
Link Freshservice
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Freshservice everything
When everything's tested out, choose a quiet time with the minimal load on the support department and begin migrating from Helpy to Freshservice.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist run your Freshservice import
Our staff would be more than happy to run a custom migration if you have specific requirements.
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