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Helpy to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Effortless , no special skill set or programming required. A complete Helpy to Freshdesk data migration software.

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Your best tool for Helpy to Freshdesk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just pick what data you need to migrate and start the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the new solution and enjoy the miracle happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost critical customer service details.
Effortless procedure

You don’t have to bother about scripting or constantly control each piece of info moved.

Just link your source and target, pick what you want to migrate and let the tool deal with the rest for you.

Data maintenance

Your customer info migrates complete and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have see your credentials or records.

You can be certain with HDM no data breaches are possible.

You’re in charge

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we strive to deliver the best possible migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Helpy to Freshdesk

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in Freshdesk.

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Retained connection between object and people

When migrating your data from Helpy to Freshdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Helpy to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Helpy to Freshdesk work

  • Prepare

    Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Helpy to Freshdesk.

  • Connect Helpy

    Fill in the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect Freshdesk

    Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Freshdesk all data

    Once everything's validated, determine a quiet time with the minimal load on the support department and begin migrating from Helpy to Freshdesk.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Freshdesk import

Our staff would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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