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Helpy to Database
migration service

Smooth , no special know how or programming required. A complete Helpy to Database data migration instrument.

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Your best tool for Helpy to Database data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just choose customer info you need to move and start the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the new system and observe the magic happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing critical customer service details.
Simple and easy procedure

No need to worry about coding or continuously watch each record moved.

Just link both platforms, pick what you want to migrate and let the Migration Wizard deal with the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their prior connections maintained.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

Information is everything which is why we designed a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always want to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Helpy to Database

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in Database.

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Sustained relation between object and people

When migrating your data from Helpy to Database we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Helpy to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Helpy to Database work

  • Prepare

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Helpy to Database.

  • Connect Helpy

    Fill out the form with necessary credentials to allow our data migration tool to access records from your current help desk.

  • Connect Database

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Database all data

    When everything's tested, find a quiet time with the least load on the support staff and start migrating from Helpy to Database.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Database import

Our staff would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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