Helpy to Database
migration service
Smooth , no special know how or programming required. A complete Helpy to Database data migration instrument.
Helpy to Database
Your best tool for Helpy to Database data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Just choose customer info you need to move and start the transition immediately.Easy transition process
No specific expertise required. Just pick what data will go to the new system and observe the magic happening.Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing critical customer service details.Simple and easy procedure
No need to worry about coding or continuously watch each record moved.
Just link both platforms, pick what you want to migrate and let the Migration Wizard deal with the remainder.
Preserved connections
From sender information to phone number connection, your entire database will keep their prior connections maintained.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Security is priority
Information is everything which is why we designed a tool that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Data mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Except producing great customer service, we always want to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from Helpy to Database
Strong safety of your records
The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in Database.Next
Sustained relation between object and people
When migrating your data from Helpy to Database we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Helpy to Database
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Helpy to Database work
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Prepare
Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Helpy to Database.
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Connect Helpy
Fill out the form with necessary credentials to allow our data migration tool to access records from your current help desk.
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Connect Database
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Database all data
When everything's tested, find a quiet time with the least load on the support staff and start migrating from Helpy to Database.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Database import
Our staff would be more than happy to perform a personalized migration in case you have special needs.
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