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Helpy to BSI Contact Center
migration service

Extremely easy , no special expertise or coding required. A complete Helpy to BSI Contact Center data migration tool.

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The best Helpy to BSI Contact Center tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply choose what data you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and enjoy the magic happening.
Data completion
Move your help desk info in full to make sure that no ticket has lost critical customer service details.
Easy process

You don’t have to bother about scripting or constantly control each piece of info moved.

Just link both platforms, choose what you need to migrate and let the tool deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is priority

You data is everything which is why we designed a system that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You’re in control

Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Simple & effective

In just a few buttons to press it is possible to select the data arrangement, when it goes, and how.

Our developers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Great service first

Except producing great customer support services, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from Helpy to BSI Contact Center

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in BSI Contact Center.

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Retained association between object and people

When migrating your records from Helpy to BSI Contact Center we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Helpy to BSI Contact Center

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Helpy to BSI Contact Center work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Helpy

    Opt and connect your Helpy support desk with HDM.

  • Grant the right to access your BSI Contact Center account.

  • Express your business needs

    Let us know exactly what elements of your migration you need to fine-tune

  • Have your needs estimated

    We'll analyze your case and get back to you with a total price and a scope of tasks.

  • Migrate from Helpy to BSI Contact Center everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your BSI Contact Center import

Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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