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Helpy to BOSSDesk
migration service

Effortless , no special know how or programming required. A complete Helpy to BOSSDesk data migration software.

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Your best tool for Helpy to BOSSDesk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply pick the records you need to transfer and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the target solution and see the wonders happening.
Record structure maintenance
Move your help desk info in full to make certain that no ticket is missing critical customer service details.
Effortless process

You don’t have to bother about coding or continuously control each piece of info moved.

Just attach both platforms, choose what you want to migrate and let the Migration Wizard deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

You data is everything which is why we created a tool that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You’re in charge

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except producing great customer support services, we always aim to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Helpy to BOSSDesk

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in BOSSDesk.

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When migrating your data from Helpy to BOSSDesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Helpy to BOSSDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Helpy to BOSSDesk work

  • Prepare

    Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Helpy to BOSSDesk.

  • Connect Helpy

    Complete the form with required credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect BOSSDesk

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to BOSSDesk all data

    When everything's tested, determine a quiet time with the minimal load on the support team and begin migrating from Helpy to BOSSDesk.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your BOSSDesk import

Our staff would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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