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Helpy to bold360
migration service

Extremely easy , no special expertise or programming required. A complete Helpy to bold360 data migration software.

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The best Helpy to bold360 tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Just choose what data you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and enjoy the magic happening.
Data completion
Move your help desk data in full to ensure that no ticket is missing vital customer service details.
Automated tool

Afraid that you’ll have to use special skills to move your info? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Link the help desks, choose data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their previous connections maintained.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

Information is everything which is why we designed a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Record mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer service, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from Helpy to bold360

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in bold360.

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Retained relation between object and people

When migrating your records from Helpy to bold360 we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Helpy to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Helpy to bold360 work

  • Get ready

    Sign up and go to our migration software.

  • Select and connect your Helpy support desk with HDM.

  • Give access to your bold360 account.

  • Explain your needs

    Let us know what parts of your migration you want to tweak

  • Have your needs estimated

    We shall investigate your case and send you with a total price and a scope of work.

  • Migrate from Helpy to bold360 everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your bold360 import

Our team would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

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