Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Helpy to Awesome Support (WordPress)
migration service

Smooth , no special knowledge or coding required. A complete Helpy to Awesome Support (WordPress) data migration tool.

More details

Your best tool for Helpy to Awesome Support (WordPress) data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just decide on what data you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and enjoy the magic happening.
Record completion
Transfer your help desk data in full to make certain that no ticket has lost vital customer support information.
Automated migration

Afraid that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool interface simple to use as it can possibly be.

Attach the platforms, pick data, click ok, and the migration is ready!

Data dependency

Your information migrates complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members can access to your passwords or other information.

You may be sure that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we aim to propose the most effective migration tool. However, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Helpy to Awesome Support (WordPress)

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Awesome Support (WordPress).

Next

Sustained association between object and people

When migrating your data from Helpy to Awesome Support (WordPress) we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Helpy to Awesome Support (WordPress)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Helpy to Awesome Support (WordPress) work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Helpy to Awesome Support (WordPress).

  • Fill out the form with requested credentials to permit our data migration tool to access information from your current help desk.

  • Connect Awesome Support (WordPress)

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Awesome Support (WordPress) everything

    When everything's tested, choose a quiet time with the least load on the support team and begin migrating from Helpy to Awesome Support (WordPress).

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Awesome Support (WordPress) import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…

5 Types of Help Desk Software and Their Use

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…

The 10 Languages You Need to Support if You Sell Worldwide

For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…

Book a Call
cancel
%s
— %s