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Helpy to Assembla
migration service

Smooth , no special know how or coding required. A complete Helpy to Assembla data migration software.

More details

Your best tool for Helpy to Assembla data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick what data you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost critical customer support information.
Automated migration

Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface simple to use as possible.

Link the help desks, choose records, click ok, and the migration is ready!

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees can access to your credentials or other information.

You may rest assured that with HDM no hacker attacks will take place.

Data mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Guided migration

If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we strive to deliver the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Helpy to Assembla

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in Assembla.

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Sustained association between object and people

When migrating your data from Helpy to Assembla we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Helpy to Assembla

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Helpy to Assembla work

  • Prepare

    Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Helpy to Assembla.

  • Fill in the form with required credentials to allow our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Assembla everything

    When everything's tested out, choose a quiet time with the least load on the support department and start migrating from Helpy to Assembla.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Assembla import

Our staff would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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