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Helpy to AIhelp
migration service

Extremely easy , no special expertise or coding required. A complete Helpy to AIhelp data migration software.

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The best Helpy to AIhelp tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Simply choose what data you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and enjoy the wonders happening.
Data completion
Migrate your help desk info in full to make certain that no ticket is missing essential customer service information.
Automated tool

Worried that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool interface user friendly as possible.

Attach the platforms, select data, click ok, and you’re done!

Intact connections

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

Information is everything which is why we developed a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

Record mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Outside of providing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from Helpy to AIhelp

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in AIhelp.

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Maintained connection between object and people

When migrating your records from Helpy to AIhelp we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Helpy to AIhelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Helpy to AIhelp work

  • Get ready

    Sign-up and go to our migration tool.

  • Choose and connect your Helpy service desk with HDM.

  • Give access to your AIhelp account.

  • Clarify your business needs

    Let us know exactly what aspects of your migration you want to adjust

  • Have your requirements estimated

    We will analyze your application and send you with a total price and a scope of work.

  • Migrate from Helpy to AIhelp all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your AIhelp import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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