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Helpy to Aegis Help Desk
migration service

Trouble-free , no special expertise or programming required. A complete Helpy to Aegis Help Desk data migration software.

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The best Helpy to Aegis Help Desk tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just pick the records you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new solution and see the miracle happening.
Data completion
Move your help desk records in full to ensure that no ticket is missing critical customer support information.
Automated tool

Scared that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.

Link the platforms, pick data, click ok, and the migration is ready!

Data dependency

Your customer data comes complete , you can take our word.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our employees can access to your credentials or records.

You can be sure that with HDM no hacker attacks are possible.

Record mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Simple & effective

In only a couple of clicks you will be able to choose what goes where, when it goes, and in what order.

Our developers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we strive to deliver the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Helpy to Aegis Help Desk

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right places in Aegis Help Desk.

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When migrating your records from Helpy to Aegis Help Desk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Helpy to Aegis Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Helpy to Aegis Help Desk work

  • Get ready

    Register and go to our migration software.

  • Pick and link your Helpy service desk with HDM.

  • Connect Aegis Help Desk

    Grant access to your Aegis Help Desk account.

  • Express your needs

    Let us know what parts of your migration you wish to fine-tune

  • Have your requirements estimated

    We shall analyze your case and send you with a cost and a scope of tasks.

  • Migrate from Helpy to Aegis Help Desk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Aegis Help Desk import

Our team would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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