Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Helpy to Activate
migration service

Trouble-free , no special knowledge or programming required. A complete Helpy to Activate data migration instrument.

More details

The best Helpy to Activate tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just choose the records you need to transfer and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new system and see the wonders happening.
Data completion
Move your help desk info in full to make sure that no ticket has lost vital customer support details.
Simple and easy procedure

You don’t have to bother about scripting or constantly watch each piece of info transferred.

Just link your source and target, tick what you need to migrate and allow the Migration Wizard deal with the remainder.

Data dependency

Your customer data migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our team members can see your passwords or other information.

You may be certain with HDM no hacker attacks are possible.

You’re in control

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Simple & effective

In only a few clicks it is possible to choose the data arrangement, when it starts, and how.

Our tech engineers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Helpy to Activate

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in Activate.

Next

Retained association between object and people

When migrating your records from Helpy to Activate we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Helpy to Activate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Helpy to Activate work

  • Get ready

    Sign-up and go to our migration software.

  • Connect Helpy

    Select and link your Helpy support desk with HDM.

  • Give the right to access your Activate account.

  • Clarify your business needs

    Let us know exactly what aspects of your migration you want to adjust

  • Get your preferences estimated

    We shall investigate your case and send you with a total price and a scope of work.

  • Migrate from Helpy to Activate everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Activate import

Our team would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

What is Data Migration? — A Comprehensive Guide To Transfers

You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…

The Many Pitfalls of Free Help Desk Software

There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one…

Picking the Best Help Desk Software for a Small Business

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…

Book a Call
cancel
%s
— %s