HelpSpot to UserVoice
migration service

Extremely easy , no special expertise or programming required. A complete HelpSpot to UserVoice data migration instrument.

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The best HelpSpot to UserVoice tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just choose the records you need to migrate and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and see the miracle happening.
Data completion
Migrate your help desk info in full to make certain that no ticket is missing critical customer support information.
Automated tool

Worried that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool accessible as possible.

Attach the help desks, choose data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their previous connections intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you left it.

Security is paramount

You data is everything which is why we developed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except providing great customer support services, we always aim to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from HelpSpot to UserVoice

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in UserVoice.

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Maintained association between object and people

When migrating your records from HelpSpot to UserVoice we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSpot to UserVoice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSpot to UserVoice work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from HelpSpot to UserVoice.

  • Fill in the form with required credentials to make it possible for our data migration tool to access information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to UserVoice all data

    When everything's validated, choose a quiet time with the least load on the support department and start migrating from HelpSpot to UserVoice.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your UserVoice import

Our team would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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