96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpSpot to Track-It!
migration service

Effortless , no special knowledge or coding required. A complete HelpSpot to Track-It! data migration software.

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Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to switch from HelpSpot to Track-It!

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in Track-It!.

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Retained connectivity between object and people

When migrating your data from HelpSpot to Track-It! we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from HelpSpot to Track-It!

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from HelpSpot to Track-It! work

  • Prepare

    Sign up and go to our migration service.

  • Choose and connect your HelpSpot service desk with HDM.

  • Connect Track-It!

    Give access to your Track-It! account.

  • Outline your requirements

    Let us know exactly what parts of your migration you want to tweak

  • Have your requirements estimated

    We will investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from HelpSpot to Track-It! everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Track-It! import

Our staff would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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Help Desk Migration service


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