HelpSpot to Textline
migration service

Effortless , no special know how or coding required. A complete HelpSpot to Textline data migration instrument.

More details

Your best tool for HelpSpot to Textline data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply choose customer info you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the target system and observe the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing essential customer support details.
Effortless process

No need to worry about scripting or continuously watch each record transferred.

Just link both platforms, choose what you want to migrate and allow the system do the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is priority

You data is everything which is why we designed a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Data mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from HelpSpot to Textline

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Textline.

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Sustained relation between object and people

When migrating your data from HelpSpot to Textline we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpSpot to Textline

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSpot to Textline work

  • Prepare

    Sign up and go to our migration service.

  • Choose and link your HelpSpot support desk with HDM.

  • Give the right to access your Textline account.

  • Outline your business needs

    Let us know what components of your migration you would like to modify

  • Have your needs estimated

    We'll analyze your application and send you with a the overall cost and a scope of work.

  • Migrate from HelpSpot to Textline everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Textline import

Our staff would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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