HelpSpot to Solvemate
migration service

Trouble-free , no special know how or programming required. A complete HelpSpot to Solvemate data migration tool.

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The best HelpSpot to Solvemate tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just decide on the records you need to move and set off with the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the new platform and see the magic happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing vital customer service details.
Easy procedure

No need to worry about coding or constantly watch each record transferred.

Just attach both platforms, tick what you want to take to a new database and let the tool do the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their prior connections maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is priority

You data is everything which is why we designed a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Data mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from HelpSpot to Solvemate

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in Solvemate.

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Maintained relation between object and people

When migrating your records from HelpSpot to Solvemate we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSpot to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSpot to Solvemate work

  • Get ready

    Sign-up and go to our migration wizard.

  • Select and connect your HelpSpot support desk with HDM.

  • Give the right to access your Solvemate account.

  • Outline your needs

    Let us know what aspects of your migration you would like to modify

  • Have your needs estimated

    We shall analyze your case and send you with a cost and a scope of work.

  • Migrate from HelpSpot to Solvemate all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Solvemate import

Our team would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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