HelpSpot to SmarterTrack
migration service

Extremely easy , no special knowledge or programming required. A complete HelpSpot to SmarterTrack data migration software.

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The best HelpSpot to SmarterTrack tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply choose the records you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and see the wonders happening.
Data completion
Migrate your help desk records in full to ensure that no ticket is missing essential customer service details.
Automated tool

Scared that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool user friendly as possible.

Connect the help desks, select records, click ok, and you’re done!

Data dependency

Your customer data comes unite and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our staff members have see your passwords or records.

You can be certain with HDM no data breaches will take place.

Record mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service supplier, we strive to offer the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from HelpSpot to SmarterTrack

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right destinations in SmarterTrack.

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Maintained association between object and people

When migrating your records from HelpSpot to SmarterTrack we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpSpot to SmarterTrack

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSpot to SmarterTrack work

  • Get ready

    Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from HelpSpot to SmarterTrack.

  • Connect HelpSpot

    Complete the form with required credentials to permit our data migration tool to fetch data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to SmarterTrack everything

    When everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from HelpSpot to SmarterTrack.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your SmarterTrack import

Our team would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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