HelpSpot to SimplyDesk
migration service

Extremely easy , no special know how or programming required. A complete HelpSpot to SimplyDesk data migration software.

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The best HelpSpot to SimplyDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply decide on the records you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise required. Just choose what data will go to the target platform and see the wonders happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing critical customer support information.
Automated tool

Afraid that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface accessible as possible.

Connect the platforms, select records, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

Information is key which is why we designed a method that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Data mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.

Guided migration

If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of producing great customer service, we always want to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from HelpSpot to SimplyDesk

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in SimplyDesk.

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Maintained association between object and people

When migrating your records from HelpSpot to SimplyDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpSpot to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSpot to SimplyDesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Choose and link your HelpSpot service desk with HDM.

  • Give the right to access your SimplyDesk account.

  • Clarify your requirements

    Let us understand precisely what elements of your migration you need to tweak

  • Get your needs estimated

    We will investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from HelpSpot to SimplyDesk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your SimplyDesk import

Our team would be more than happy to perform a customized migration in case you have special demands.
Get a price estimation

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