HelpSpot to ProProfs Help Desk
migration service

Trouble-free, no special know how or programming required. A complete HelpSpot to ProProfs Help Desk data migration tool.

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The best HelpSpot to ProProfs Help Desk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply pick what data you need to migrate and start the transition immediately.
Easy transition process
No specific expertise required. Just select what data will go to the target solution and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer service details.
Effortless process

No need to worry about coding or constantly watch each record transferred.

Just attach both platforms, choose what you want to take to a new database and let the system deal with the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

Information is key which is why we created a method that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

Data mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Outside of providing great customer service, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from HelpSpot to ProProfs Help Desk

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields, thus helping you to make sure that the data end up in the right destinations in ProProfs Help Desk.

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When migrating your records from HelpSpot to ProProfs Help Desk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpSpot to ProProfs Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSpot to ProProfs Help Desk work

  • Get ready

    Sign up and go to our migration software.

  • Opt and connect your HelpSpot support desk with HDM.

  • Connect ProProfs Help Desk

    Grant the right to access your ProProfs Help Desk account.

  • Explain your requirements

    Let us know what parts of your migration you want to adjust

  • Get your preferences estimated

    We will investigate your case and send you with a total price and a scope of work.

  • Migrate from HelpSpot to ProProfs Help Desk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ProProfs Help Desk import

Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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