HelpSpot to OneDesk
migration service

Smooth , no special know how or coding required. A complete HelpSpot to OneDesk data migration software.

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Your best tool for HelpSpot to OneDesk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Just decide on what data you need to move and set off with the transition right away.
Effortless transition process
No special expertise needed. Just choose what data will go to the new platform and enjoy the magic happening.
Record structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost vital customer service information.
Automated migration

Worried that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool interface accessible as it can possibly be.

Link the platforms, choose data, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

You data is key which is why we developed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it will be possible to select what goes where, when it starts, and how.

Our tech engineers took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Except providing great customer support services, we always want to develop our customer service.

As a company, we want you to experience best possible service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from HelpSpot to OneDesk

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in OneDesk.

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Maintained association between object and people

When migrating your data from HelpSpot to OneDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSpot to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpSpot to OneDesk work

  • Prepare

    Sign-up and go to our migration service.

  • Connect HelpSpot

    Pick and connect your HelpSpot service desk with HDM.

  • Connect OneDesk

    Give the right to access your OneDesk account.

  • Explain your needs

    Let us know what elements of your migration you wish to modify

  • Get your requirements estimated

    We will research your case and send you with a price range and a scope of tasks.

  • Migrate from HelpSpot to OneDesk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your OneDesk import

Our staff would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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