HelpSpot to Manage Engine
migration service

Trouble-free , no special expertise or coding required. A complete HelpSpot to Manage Engine data migration instrument.

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The best HelpSpot to Manage Engine tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Simply pick the records you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and see the magic happening.
Data completion
Migrate your help desk info in full to ensure that no ticket has lost critical customer service details.
Simple and easy process

You don’t have to bother about coding or constantly control each piece of info moved.

Just link both platforms, pick what you want to take to a new database and allow the tool deal with the rest for you.

Intact connections

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive how you left it.

Security is paramount

You data is key which is why we created a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You’re in control

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of providing great customer support services, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from HelpSpot to Manage Engine

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Manage Engine.

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Maintained association between object and people

When migrating your records from HelpSpot to Manage Engine we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpSpot to Manage Engine

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSpot to Manage Engine work

  • Get ready

    Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from HelpSpot to Manage Engine.

  • Connect HelpSpot

    Fill out the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.

  • Connect Manage Engine

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Manage Engine all data

    Once everything's tested out, determine a quiet time with the minimal load on the support team and begin migrating from HelpSpot to Manage Engine.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Manage Engine import

Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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