HelpSpot to Jira Software
migration service

Extremely easy , no special expertise or programming required. A complete HelpSpot to Jira Software data migration tool.

More details

The best HelpSpot to Jira Software tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Just decide on the records you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and see the wonders happening.
Data completion
Migrate your help desk info in full to make sure that no ticket has lost critical customer service details.
Automated tool

Worried that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.

Link the help desks, pick data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

Information is key which is why we developed a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Record mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.

Simple & effective

In only a few clicks it will be possible to choose what goes where, when it starts, and in what order.

Our developers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer service, we always aim to improve our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from HelpSpot to Jira Software

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in Jira Software.

Next

When migrating your records from HelpSpot to Jira Software we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpSpot to Jira Software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpSpot to Jira Software work

  • Get ready

    Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from HelpSpot to Jira Software.

  • Connect HelpSpot

    Complete the form with necessary credentials to make it possible for our data migration tool to access records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Jira Software everything

    Once everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from HelpSpot to Jira Software.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Jira Software import

Our team would be more than happy to run a custom migration if you have special demands.
Get a price estimation

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